My Online Food Handling Course (FHC) schedule falls on every Monday & Thursday. However, my customers can request to register the course of another day. This is the flexibility I offered to my customers. With that, they can actually attend the course without clashing with their business or working time.
Many Food Business Owners like my
online class. I guess most probably
because of its convenience. First, the
training date and time could be negotiated.
For instance, if customer likes to register his / her food handlers to
attend course at Tuesday as this day is their off-day, I could change the
course date to Tuesday, about 1 week earlier.
After the students had registered the course, I will share You Tube video
about how to get ready to attend my online class to them. Some students watched this you tube before
the class, and I noticed that student who appreciate the learning opportunity would
know what to do in the class, and they will finish the class with good results.
I think the most challenging
requirement of the ZOOM class for students is that they have to focus on the
screen from the beginning of the class until finish. They have to switch on the video all the
time. The entire teaching will be
recorded and I will sent ZOOM recording to Health Dept for assessment. As a trainer, I have the responsibility to
make sure all students to focus the entire course. So, certain situations like student
smoking, talking and laughing on other matters, turning off ZOOM video in ZOOM
class, attending ZOOM class in vehicle and suddenly leaving the ZOOM screen are
definitely unacceptable. Students who
didn’t understand the class rules (in fact it has been stated in the
registration form) did gave me a big head ache…I had a very bad experience
before. Due to some students’ non-compliance, it took me 6 hours to accomplish
a 3-hours class! That was a very terrible experience. All of us are fatigue and
some students gave bad evaluation on my teaching. After several times of tolerance, I decided
to remove students who didn’t complying class rule from my ZOOM class. May be
some customers are not happy about it but I am sorry to explain that I have to
follow the rules too.
Some students encountered line
disruptions problem in ZOOM class. Sometimes
it’s because the location which student sits does not have window. And, sometimes it’s the Telco line
problem. On 2020, I was conducting an
online course for only one student who join ZOOM class in inland of Sabah. We are having line disruption many times and
that’s is disturbing. That was because of location and the student cannot
attend on-site class too. But, thanks GOD we finally managed to complete the
class. I also found some students have problem with the device. Some devices,
perhaps still in old version system, resulting the ZOOM not working
smoothly. Well, after several years of
online class experience, I probably know that students with these technical
problems would not be able to attend online course smoothly. So each time when
I see these problems, I would advise students to attend my next class when they
are ready. It’s not their fault of course but they are just not ready this
time.
Some students refuse to attend ZOOM
class because they claimed that they are not a technology fan. In 2023, a
customer told me that his food handlers do not know how to use ZOOM because
they are non-educated. Well, to confront
this challenge, I then arranged an on-site course at his place. When I start
showing the food handlers how to access Quizzes (for answering test),
the food handlers enjoyed that very much. Over the years, from my discovery, the wills
to attend ZOOM class is very much depending on the student’s willingness to
learn. I had a 70++ years old student on
early 2023. She is not a technology-savvy.
And yet she registered my class, she often asked me the know-how from the
registration of the course until the end of class. Guess what, she is able to
follow the entire online course and answer the tests correctly! Not only that, she said she enjoy the online
class and even gave me a good credit in my google testimony. I have another OKU student last few months. His mother is very worry that he cannot follow
the class well. But again, with my
explanation, this boy able to focus in class, completing the course and even
getting good marks for all the tests. So,
I believe that if students keen to learn, they will find the online course
convenience and enjoyable.
However, if students really do not
enjoy online class, I am actually can conduct on-site class. Currently, I set
my on-site class at the first Saturday of every month in my school. I had
opened this for registration all the time.
If there are at least 10 students, I will confirm the class. For physical class, students are just need to
bring their smartphone! Yes! Students would answer the tests using their
smartphone. Trust me, its gonna be fun!
I wish to conduct on-site classes at main cities in Sabah, like
2019. If you have a group of food
handlers who need to attend course, please feel free to contact me. If you wish to join Food Handlers Training
Course with your 20-30 friends that you have a idle chit chat when there is
free time or during the waiting time of certificates, on-site class is your
best choice.
I enjoy delivering knowledge to
students. I felt glad to see students able to answer questions correctly and
give positive testimonies. However, I
always inform students in the class that marks are not so important here. But,
practise YES. Students should practise the
food handling knowledge and build good habits in their workspace.
Learning Food Handling knowledge at
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