25 December 2025

HIGH-RISK AREAS IN COMMERCIAL KITCHENS THAT ARE OFTEN OVERLOOKED BY OWNERS

Merry Christmas to everyone!

It’s Christmas season, and most restaurant and cafeteria owners are busy supporting customers who are celebrating Christmas parties and gatherings. During these busy periods, many food handlers may unintentionally overlook certain kitchen practices. These oversights can lead to food contamination and, ultimately, food poisoning incidents.

 

Blocked Drainage System

Restaurants should be equipped with a grease trap. A grease trap is designed to capture cooking oil and food residues from used plates and utensils before they enter the drainage system. If a grease trap is not installed, is full, or is not properly maintained, the drainage pipes may become blocked. This can cause sinks to clog, produce foul odours, and attract pests.

 

Improper Cold Storage

During peak hours, food handlers may squeeze large quantities of food into refrigerators due to a “put-it-in-the-fridge-first” mindset. When refrigerators are overpacked, proper air circulation is restricted. This can result in some foods becoming freezer-burned while others are not adequately cooled.

In addition, storing high-risk, medium-risk, and low-risk foods together can lead to cross-contamination. If the refrigerator malfunctions, all stored food may spoil, causing significant food safety and financial losses.

 

Food Preparation Area

Food should be prepared promptly in the food preparation area. It should not be kept for more than two hours when the temperature is within the danger zone of 5°C to 60°C, especially for high-risk foods.

Sometimes, food handlers intend to keep food “for a while” but unintentionally forget about it. When food is left at room temperature for extended periods, bacteria can multiply rapidly and produce toxins, which may result in serious or even fatal food poisoning.

 

Sanitation Tools Storage Area

When brooms, brushes, detergents, and other sanitation tools are not stored properly—often due to time constraints during busy operations—they can become sources of contamination. Dirt on brooms and brushes, as well as chemical residues from detergents, may contaminate equipment, utensils, or food if these items are placed too close to food preparation or storage areas.

 

Improper Waste Management

Waste tends to accumulate rapidly during rush hours. When food handlers are too busy to dispose of waste promptly, it can easily attract rats, flies, and other pests.

If large waste bins outside the food premises are not properly covered, they may also attract dogs and lizards. The smell of waste is the main factor that attracts pests. Pests can carry bacteria, viruses, and dirt, which may contaminate food and food-contact surfaces.

 

Cross-Contamination Between Raw and Ready-to-Eat Food

Food premises should have a clear and well-defined food processing flow. Raw food handling areas must be separated from food preparation and cooked or ready-to-eat food areas, as raw foods generally contain higher levels of bacteria.

When raw food, food preparation, and cooked food are handled in the same area or using the same utensils, cross-contamination can occur, increasing the risk of food poisoning cases.

 

Conclusion

Food business owners should be aware of all working areas that may easily cause food contamination. Through close monitoring of workflow and daily operations, managers can reduce food safety risks and prevent food spoilage, especially during busy periods.

18 December 2025

THE 7 MOST COMMON VIOLATIONS THAT LEAD TO FOOD BUSINESS FINES

Many food business owners (FBOs) assume that fines are issued only when a food premise is dirty.  In reality, under the Food Hygiene Regulations 2009, there are more than 30 regulatory requirements that Health Officers can enforce during inspections.  Today, I would like to share 7 of the most common violations that food business owners often overlook—and all of them can lead to fines.  The good news is that most of these requirements are simple to comply with, once you understand what inspectors are actually checking.


Food Handlers Fail to Attend FHC or Receive Anti-Typhoid Vaccination

One of the first things Health Officers usually request during a premise inspection is:


  • Food Handler Training Course (FHC) certificates
  • Anti-typhoid vaccination cards 

If these documents cannot be produced, fines may be issued immediately.  Some owners delay compliance because:


  • They believe inspections will not happen “so soon”
  • They want to observe new staff longer before arranging training
  • They assume part-time workers are exempt

However, Regulations 30 and 31(1) clearly state that every food handler must complete FHC and receive vaccination before starting work.


Regulation 11 further places the responsibility on the FBOs to ensure compliance.


Failure to Register the Food Premise

Many FBOs are unaware that having a business license does not replace premise registration.  Food premises must be registered through FOSIM, and the registration certificate must be displayed at the premise.

The registration is valid for three years and can be done online for free.  I have encountered cases where operators were fined simply because their premises were not registered.


Inappropriate Attire While Handling Food

During inspections, Health Officers frequently observe food handlers:


  • Not wearing aprons
  • Wearing short pants
  • Wearing slippers
  • Not wearing head covers

I once trained a night market food handler who fully complied with FHC requirements and wore proper attire during operations.
During a spot check, he passed the inspection, while another hawker nearby—without FHC and wearing slippers—was fined on the spot.


Long Fingernails, Cosmetics, and Accessories

Apart from attire, personal hygiene details are closely inspected.  Long fingernails, nail polish, cosmetics, and accessories increase the risk of cross-contamination.

One client shared that he was fined because only one fingernail was found to be long.

These small details matter more than many food handlers realize.


Food Stored on the Floor or Against the Wall

Food must be:


  • At least 20 cm above the floor
  • At least 15 cm away from walls

During busy operations, staff may place either packaged or unpackaged food directly on the floor.  And perhaps, staffs do not know that this is not right, especially those who haven’t participate FHC. But

this is a common violation and one that inspectors rarely overlook.


Inappropriate or Poor-Condition Equipment

Damaged, rough, or unsuitable equipment can contaminate food.

Replacing broken utensils and avoiding wooden equipment—which deteriorates with moisture—can significantly reduce inspection risks.


Unhygienic Food Premises

Poor cleanliness attracts pests and bacteria.

Health Officers are trained to identify the root causes of pest infestations, not just visible dirt.

I once assisted a factory during a food safety system development. Upon hearing rodent activity, it was immediately clear why the premise was ordered to close.  In such cases, premises may be closed for up to 14 days and only allowed to reopen once hygiene conditions are satisfactory.


Conclusion

Under the Food Hygiene Regulations 2009, each offence stated above can result in a fine of up to RM10,000.  Most fines are not due to major incidents—but to small, repeated non-compliances. Understanding what inspectors look for and taking early preventive action can protect both your business and your reputation.

11 December 2025

THE 5 MOST COMMON MISCONCEPTIONS ABOUT FOOD SAFETY TRAINING (A MUST-READ FOR FOOD BUSINESS OWNERS)


Many food business owners (FBOs) only start learning about the Food Handler Training Course (FHC) after a premise inspection. They know their workers must have an attendance certificate and that a 3-hour course is required.  However, along the way, many misunderstandings arise.  Here are five of the most common misconceptions about FHC—and why they matter.


1. “Attending the course is only for getting a certificate.”

After completing the 3-hour FHC, participants receive both softcopy and hardcopy certificates. The certificate is valid for life and recognised nationwide. It also fulfils Regulation 30 of the Food Hygiene Regulations 2009.  This is the main reason owners send their staff to the training.  However, the course value goes far beyond the certificate.  Food handlers learn actual practices that Health Inspectors check during inspections. The purpose is not only to know the practices but to apply them daily.

Proper food handling must become a habit, so that when officers conduct a surprise inspection, your team can perform confidently—not panic.


2. “Only employees need to attend the course.”

Many owners think training is only for their workers.  But it is highly advisable for owners and managers to attend too.  When bosses understand the practices, they can guide their team, conduct mini-audits anytime, and ensure their outlet consistently complies with regulations.  A trained owner = a stronger food safety culture.

 

3. “After attending FHC, food handlers are ‘graduated’.”

Some food handlers think they just need to sit in class, pass the quizzes, and they’re done.   But the real test is not in the classroom.  The real test is during actual premise inspections.  Food handlers must understand and apply what they learned—every day.

Returning to old habits after training defeats the purpose of attending.

 

4. “There will be no penalties after attending FHC.”

Attending FHC is only one requirement under the Food Hygiene Regulations 2009.

There are more than 30 other regulatory requirements that FBOs and food handlers must comply with. FHC introduces these basics so everyone knows what inspectors look for.  So, attending FHC does not “protect” a premise on its own.  Compliance must also be seen in daily operations.

 

5. “The certificate can be bought.”

Yes, there are still people asking if FHC certificates can be purchased.  The answer is a strict and absolute NO.  Training is compulsory because every food handler must learn proper food handling and apply it in real operations. The course exists to protect public safety—not to issue papers.  My FHC classes are flexible:

 

  • Online or physical
  • Malay or Mandarin
  • Various dates and times

This training is also a screening tool.  Owners can observe whether a new hire has the right attitude for the job.

 

Final Thoughts

Training equips your team with the right skills and knowledge to run your business smoothly and in line with your vision.  Every training—especially FHC—deserves appreciation because it strengthens your team's competency and protects your business.

27 November 2025

5 POWERFUL REASONS YOUR FOOD HANDLES MUST TAKE THE FOOD HANDLER COURSE (FHC) — OR YOUR BUSINESS RISKS RM10,000 FINE

Hiring the right people for your food business is important — good attitude, hardworking, responsible, and able to work long hours. But even the best staff cannot protect your business if they lack proper food safety knowledge.

That’s why the Food Handler Course (FHC) is not just a “nice to have”.
It is the first and most essential training every food handler in Malaysia must take.

Here are 5 powerful reasons why your team must complete FHC — and how this one course can protect your business, your customers, and your reputation.


1. It’s the Law: Avoid RM10,000 Fine or Imprisonment

According to Regulation 30, Food Hygiene Regulations 2009, every food handler in Malaysia must:

  • Attend a Food Handler Course (FHC)
  • Obtain the attendance certificate before starting work

Failing to do so may result in:

  • ❌ Fine not exceeding RM10,000, or
  • ❌ Imprisonment up to 2 years

Besides meeting legal requirements, FHC teaches staff the exact hygiene practices that Health Inspectors check during premise inspections.

For example, food handlers will learn:

  • Food must be stored 20 cm above the floor and 15 cm away from the wall

Ignoring simple requirements like this can cause the business owner to be fined during inspection — something easily avoided when staff are properly trained.


2. Prevent Food Poisoning & Protect Your Customers

Food handlers are the first line of defence against food contamination.

In FHC, they learn essential practices such as:

  • Wearing proper attire
  • Keeping fingernails short
  • Avoiding accessories
  • Practising the 7-step handwashing method
  • Not handling food when sick
  • Preventing cross-contamination
  • Safe food storage & temperature control

When these habits become part of daily routine, the risk of food poisoning drops dramatically.

This doesn’t just protect customers —
it protects your business from complaints, bad reviews, and legal consequences.


3. Elevate Your Business Image & Build Customer Trust

Your food handlers represent your brand — whether they work:

  • On stage (dining area), or
  • Backstage (kitchen/food preparation area)

Trained food handlers create a positive impression:

  • They look professional
  • They work cleanly
  • They follow proper hygiene procedures
  • They handle food confidently

Customers notice these things.

o   A clean, well-organised environment naturally attracts repeat customers and retains loyal ones.

o   Your business reputation grows when customers feel safe eating your food.


4. Essential for Food Safety Certifications & Business Licenses

FHC certificates are required for many applications in Malaysia’s food industry, including:

  • Homebased Food (home-based food business)
  • BeSS (restaurant)
  • Trust MyCatering (catering)
  • MeSTI (Food Processors)
  • GMP (Food Processors)
  • HACCP (Food Processors)
  • Export Establishment (Food Processors)
  • School canteen tender
  • Restaurant / cafeteria business licence

Auditors and municipal officers will check every staff member’s certificate.
Missing FHC certificates can delay approval or cause the application to fail.

In other words:
FHC is not optional —
it is a mandatory document for almost all food business approvals in Malaysia.


5. FHC as a Recruitment Screening Tool (Real Case Story)

Here is a true story from one of my loyal clients.

He hired a new staff member who looked promising:
smart, polite, and hardworking.

He sent the new recruit to my FHC class.

The next day, the boss realised something was wrong:

Despite learning the correct food handling practices,
the new staff did the opposite:

  • Wore accessories
  • Applied nail polish
  • Kept long fingernails
  • Ignored hygiene instructions

The boss thought I taught the wrong things — so I personally “interviewed” the staff again.
She admitted she understood everything taught in class,
but still decided not to follow proper hygiene.

Even after reminders, she continued the same behaviour.

Eventually, the boss terminated her employment.

The lesson?

Requesting staff to attend FHC can reveal:

  • Their true attitude
  • Their willingness to follow rules
  • Their suitability for long-term employment

It’s better to find out early than after confirmation.


FHC Certificate: A Lifetime Licence in the Food Industry

The FHC certificate is:

  • Valid for life
  • Accepted nationwide
  • Recognised by Health departments
  • As important as your “IC” in the food industry

No renewal required.
One course, lifelong use.

So why not get certified?


Ready to Get Certified? Join Our Next Food Handler Course (FHC)

πŸ“ Available: online via Zoom & offline
πŸ‘¨‍🍳 Suitable for all food handlers, business owners & new recruits
πŸ’° Fee: RM50 per person / RM52 per person (HRD Corp claimable)
⏱️ 3 hours only 4 hours (HRD Corp)

πŸ‘‰ Click here to register: https://mylink.la/jzsolution18

πŸ“± WhatsApp us for more info: 013 836 5247

13 May 2025

IS YOUR FOOD PACKAGING MISSING THIS STICKER? DISCOVER MALAYSIA’S HOME-BASED FOOD LISTING

Have you ever noticed a round sticker on some food packages that reads “Home-based Food”? That’s not just any sticker — it’s a mark of official recognition by the Ministry of Health Malaysia (MOH) under its Home-based Food Listing initiative.  In Malaysia, more and more people are running small food businesses from home — baking cookies, making cakes, preparing festive dishes, frozen meals, sauces, and even bento boxes — and selling them via platforms like social media, WhatsApp, Xiaohongshu (RED), or Shopee.  But did you know that even small-scale, home-based food sellers can gain official recognition from the Ministry of Health?

Let me explain what this certification is, how it benefits you, and what you need to apply.

What is the Home-based Food Listing?

The Home-based Food Listing is a voluntary data registration initiative launched by the Ministry of Health Malaysia (MOH).  It’s designed for individuals who prepare and sell food from their home kitchens — including cookies, cakes, pastries, condiments, frozen items, bento meals, and other processed food.  It’s not a license or mandatory permit, but an official recognition that your home-based food business operates under safe and hygienic practices.  Once approved, you're allowed to affix a special “Home-based Food Listing” sticker on your product packaging. Your business will also be registered in MOH’s listing database.


Why Should You Apply?

Though entirely free of charge, this certification brings real advantages:

1. ✅ Ensures Food Safety & Hygiene

Applicants would understand and implement basic food handling practices, helping reduce the risks of food contamination or foodborne illness.

2. ✅ Builds Consumer Trust

When customers see the MOH-certified sticker on your product, they feel safer and more confident purchasing — especially important when selling online or through social media.

3. ✅ Prepares You for Future Certifications (MeSTI, GMP, HACCP)

This listing serves as a stepping stone toward further food safety certifications like MeSTI, GMP, or HACCP.  Businesses that begin with Home-based Food Listing are more prepared when scaling up, because they’ve already adopted the basic requirements — similar to how MeSTI-ready companies can transition to HACCP more easily.

4. ✅ Helps You Qualify for Government & Corporate Procurement

To participate in events, food fairs, or supply chains involving schools, hospitals, and corporate cafeterias — having this certification is often an entry-level requirement.


What Do You Need to Apply?

To be eligible, you’ll need the following:

✅ Registration in the FOSIM system (MOH’s food safety platform)

✅ Compliance with the Home-based Food Guidelines

✅ Proper food labeling

✅ Certificate of Completion from a Food Handler Training Course

✅ Valid Typhoid Vaccination Certificate


πŸ“£ I’m currently developing an online course to guide home-based food sellers through the Home-based Food Listing application process — step by step!

🧠 This course will help you:

✅ to prepare all required documents

✅ to recap the basic practices of food handlings 

✅ to learn the process flow towards gaining the listing

✅ to create compliant food labels


πŸ“Œ Format: Online + Guided Support

πŸ“Œ Suitable for: All home-based food producers looking to apply

πŸ“Œ Course Fee: Special introductory price (to be announced)


πŸ”” Interested?

πŸ’¬ Comment “Interested” or DM me, and I’ll notify you as soon as registration opens.

Feel free to share this blog with your fellow home-based food sellers — let’s raise the standard of home food businesses in Malaysia, together.



Chung (Mr)

FHC Trainer

29 April 2025

🧼πŸ”₯ HOW ONE CATERING BUSINESS BOOSTED ITS REPUTATION WITH FOOD SAFETY COURSE – YOU CAN TOO!

A growing catering business had everything going for them: skilled chefs, creative menus, and steady bookings. But then came a game-changing moment — a corporate client asked for proof of food safety training. That’s when they realized they were missing a critical piece of the puzzle: formal certification.

To stay competitive and build trust, the team enrolled in the [Food Safety and Hygiene in the Catering Industry] online course.

What started as a compliance task quickly turned into a valuable learning experience.
They learned about:

  • 🍲 Food contamination and spoilage — causes, prevention, and control methods
  • 🀒 Food-borne illnesses — common sources and how to avoid them
  • 🧀 Responsibilities of every food handler — what every team member must know

With this knowledge, their confidence — and their client satisfaction — skyrocketed. Today, food safety is a core part of their brand promise.

And here’s the best part:
If your team has already taken the Food Handlers Training Course, this course is the perfect refresher and booster. It deepens their understanding of food safety and hygiene, with engaging video clips that make learning enjoyable.

✅ Plus, there’s a self-assessment at the end!
I scored 84% on mine — how about you? Drop your score in the comments!

πŸŽ“ The course is free to study, and you can choose to purchase a certificate if you need one for job applications or business licensing.


πŸ“Œ Ready to boost your team’s professionalism and credibility?
πŸ‘‰ Click Alison
Search: Food Safety and Hygiene in the Catering Industry

πŸš€ Take the course for free on Alison today — and let your reputation speak for itself.

 

10 January 2025

PREMISE REGISTRATION : YOUR COMPLETE GUIDE FOR 2025

As 2025 begins, are you ready to embark on a new chapter in your life? Many of us have set ambitious goals for our businesses, planned strategies, and are gearing up to turn plans into actions. While you're focused on achieving these goals, it’s crucial to ensure all necessary documents are in place—especially those required by health authorities when they visit your premises.


One critical document is the Premise Registration. In Malay, it is known as Pendaftaran Premis. This is a mandatory requirement for food premise owners or managers. You need to register your premise on the Food Safety Information System of Malaysia (FOSIM). Even if you’ve done this before, it’s a good idea to check if your registration is still valid. If you haven’t registered yet, don’t worry! Here’s a straightforward guide to help you get started.



What You Need Before Registering

Prepare the following documents in softcopy format (preferably PDF):

  • Trading license
  • SSM document or other related business documents
  • Front side of the trading license holder’s IC (identity card)

Additionally, you’ll need:

  • An email address
  • A password for your FOSIM account

Step 1: Register as a FOSIM User


  1. Open your browser, search for “FOSIM,” and access the official website: https://fosim.moh.gov.my.
  2. Click on DAFTAR to register as a new user.
  3. Upload a photocopy of your IC.
  4. Verify your name, IC number, and email address. Your email address will serve as your FOSIM ID.
  5. Remember your email and password, as you’ll need them to access your FOSIM account.

Tip: Many users forget which email they used for registration. Keep a record to avoid this issue.


Step 2: Register Your Food Business

  1. Log in to your FOSIM account.
  2. Enter your business details, such as:
    • Business name
    • Address
    • Contact number
    • Person-in-charge (PIC)
    • Trading license or SSM number
  3. Upload the necessary business documents as required.

Step 3: Register Your Food Premise


  1. Navigate to the Food Premise Registration section.
  2. Enter the following details:
    • Premise address
    • Contact number
    • Person-in-charge (PIC)
    • Number of food handlers
  3. If your premise address is the same as your company address, you can select it from the dropdown list.
  4. Complete all required fields and click Submit.

The system will generate two versions of the premise registration slip (in English and Malay). Save the PDF copy on your computer, print it on A4 paper, frame it, and display it prominently in your office or cashier area.



Important Notes

  • Validity: The premise registration is valid for three years.
  • Renewal: As the expiry date approaches, log in to your FOSIM account to renew the registration slip. You’ll receive an updated version.
  • Cost: Registration is FREE.
  • Penalties: Failing to register could result in a fine of up to RM10,000.


Detailed manuals are available on the FOSIM website to guide you through the registration process.


By meeting the requirements outlined in the Food Regulations 2009, you’ll enjoy peace of mind and can focus on growing your food business. Premise registration is a vital step toward compliance. 

If you encounter any difficulties during the registration process or need assistance, feel free to reach out to me. I’m here to help!

 

Jacky Chung

www.mylink.la/jzsolution18